Comments on: How to get more customers http://blog-well.com/2007/04/27/how-to-get-more-customers/ Musings and things that amuse us Fri, 03 Feb 2012 22:53:35 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Katly Malgeri http://blog-well.com/2007/04/27/how-to-get-more-customers/comment-page-1/#comment-345 Katly Malgeri Sun, 29 Apr 2007 00:59:45 +0000 http://blog-well.com/2007/04/27/how-to-get-more-customers/#comment-345 Hello Lid You know I couldn't agree with your more. In my current position I am often telling customers I need to transfer their call. Personally, I think this process only alianate the customer and they find it a chore to call our Company. However, as a worker I can do nothing as it is their system. What you stated earlier about the error messages at the end, this has happened to me before. Not impressed! I think sometimes Companies or Management forget the simple thing of helping. I work in Customer Service and let me tell you by approaching a positive answer for the Customer or just to simply direct them elsewhere I managed to get those customers calling me again or even better only wanting to deal with me. Katly Hello Lid

You know I couldn’t agree with your more. In my current position I am often telling customers I need to transfer their call. Personally, I think this process only alianate the customer and they find it a chore to call our Company. However, as a worker I can do nothing as it is their system.

What you stated earlier about the error messages at the end, this has happened to me before. Not impressed! I think sometimes Companies or Management forget the simple thing of helping. I work in Customer Service and let me tell you by approaching a positive answer for the Customer or just to simply direct them elsewhere I managed to get those customers calling me again or even better only wanting to deal with me.

Katly

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