Managing and Moderating Online Conversations (Webinar)
Posted By Lid On September 6, 2008 @ 11:43 am In Social Web | 1 Comment
[1]
Are you interacting with your customers online?
There’s a webinar happening over at Mzinga next Tuesday (free) about the importance of cultivating, monitoring [2], and managing your online conversations.
Topics will include:
- Key components of effective community management
- Multiple moderation techniques and advice on which are best for your business
- Industry statistics on the link between moderation and management and community success
- Featured case studies from leading brands with thriving communities
Date and Time:
September 9, 2008, 2.30 E.T (Check current time here [3])
Register here [4]
Speakers:
Scott Monty [5]: Head of Social Media, Ford Motor Company
Scott on Twitter [6]
Mike Pascucci [7]: Director of Moderation Services, Mzinga,
Mike on Twitter [8]
Aaron Strout [9] (Moderator)
Aaron on Twitter [10]
Note: There’s an interesting and related post over at Jeremy Owyang’s blog you should take a look at: Why some don’t need to join the conversation [11]
Claudia – this one’s for you 
Story via: Scott Monty’’s blog
Image: Brian Solis [12]
Article printed from BlogWell: http://blog-well.com
URL to article: http://blog-well.com/2008/09/06/webinar-managing-and-moderating-online-conversations/
URLs in this post:
[1] Image: http://flickr.com/photos/briansolis/2735401175/sizes/l/
[2] monitoring: http://blog-well.com/2008/04/29/9-free-tools-to-monitor-your-online-presence/
[3] here: http://www.worldtimeserver.com/current_time_in_US-MA.aspx
[4] here: http://www.mzinga.com/en/AboutUs/Events/Register.asp?eid=155&evt=Managing+%26+Moderating+Online+Conversations
[5] Scott Monty: http://www.scottmonty.com/
[6] Scott on Twitter: http://twitter.com/socialmediablog
[7] Mike Pascucci: http://www.mzinga.com/en/Community/Blogs/Mike-Pascucci/
[8] Mike on Twitter: http://twitter.com/nhscooch
[9] Aaron Strout: http://www.mzinga.com/en/Community/Blogs/Aaron-Strout/
[10] Aaron on Twitter: http://twitter.com/astrout
[11] Why some don’t need to join the conversation: http://www.web-strategist.com/blog/2008/07/10/why-you-sometimes-dont-need-to-join-the-conversation/
[12] Brian Solis: http://www.briansolis.com/
Click here to print.