Are you interacting with your customers online?

There’s a webinar happening over at Mzinga next Tuesday (free) about the importance of cultivating, monitoring, and managing your online conversations.

Topics will include:

  • Key components of effective community management
  • Multiple moderation techniques and advice on which are best for your business
  • Industry statistics on the link between moderation and management and community success
  • Featured case studies from leading brands with thriving communities

Date and Time:

September 9, 2008, 2.30 E.T (Check current time here)

Register here

Speakers:

Scott Monty: Head of Social Media, Ford Motor Company
Scott on Twitter

Mike Pascucci: Director of Moderation Services, Mzinga,
Mike on Twitter

Aaron Strout (Moderator)
Aaron on Twitter

Note: There’s an interesting and related post over at Jeremy Owyang’s blog you should take a look at: Why some don’t need to join the conversation

Claudia – this one’s for you ;)

Story via: Scott Monty’’s blog

Image: Brian Solis

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1 comment:

  1. 6 September 2008 12:01

    Great post. I will read your posts frequently. Added you to the RSS reader.

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