Are you interacting with your customers online?
There’s a webinar happening over at Mzinga next Tuesday (free) about the importance of cultivating, monitoring, and managing your online conversations.
Topics will include:
- Key components of effective community management
- Multiple moderation techniques and advice on which are best for your business
- Industry statistics on the link between moderation and management and community success
- Featured case studies from leading brands with thriving communities
Date and Time:
September 9, 2008, 2.30 E.T (Check current time here)
Register here
Speakers:
Scott Monty: Head of Social Media, Ford Motor Company
Scott on Twitter
Mike Pascucci: Director of Moderation Services, Mzinga,
Mike on Twitter
Aaron Strout (Moderator)
Aaron on Twitter
Note: There’s an interesting and related post over at Jeremy Owyang’s blog you should take a look at: Why some don’t need to join the conversation
Claudia – this one’s for you
Story via: Scott Monty’’s blog
Image: Brian Solis
Sphere: Related Content
Great post. I will read your posts frequently. Added you to the RSS reader.